Hotel Manager Job

Responsibilities:

- Direct and manage a 5 stars Hotel (famous brand name), with 440 luxury rooms and suits.
- Planning, organizing and directing all aspects of the Hotel day-to-day operations, activities and services including:
- Guest relations (Meeting and greeting customers, guest service delivery, dealing with customer requests; complaints and comments, increase guest satisfaction);
- Front desk (reception, concierge, reservations),
- Security effectiveness;
- Food and beverage,
- Housekeeping,
- Property and asset maintenance, renovations and furnishing,
- Supplies, and dealing with contractors and suppliers;
- Brand standard conformance;
- Ensure events and conferences run smoothly;
- Ensure compliance with company standards;
- Ensure compliance with licensing laws, health and safety and other statutory regulations;
- Direct the development and execution of strategic sales and marketing initiatives;
- Develop and implement an annual operating budget including setting room rates, occupancy forecasts, revenue projections and department expenses as well as controlling expenditure;
- Maximizing profitability to achieve profit targets;
Recruiting appropriate staff, team building, staff training and development;
- Ensure staff received proper training for each position, including safety training and standard operating procedures;
- Pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations;
o Planning work schedules for individuals and teams;
o Maintaining the relationships with all corporate levels;

Job Details

Date Posted:2011-07-18Job Location:Riyadh, Saudi ArabiaJob Role:ManagementCompany Industry:Hospitality/Tourism/Travel
Preferred Candidate

Career Level:Management
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